Privacy Policy

Aptacare (We/our) respect every individual’s right to privacy. Our relationship with you is
our most valuable asset and is the very basis of our name and reputation.

We understand the importance you place on the privacy and security of information that
personally identifies you or your account information. We refer to and treat this information as
“personal information”.

We do reserve the right to disclose or report personal information in limited circumstances
where we believe in good faith that disclosure is required under law, to co-operate with
regulators or law enforcement authorities, or to protect our rights or property.

We use personal information in ways that are compatible with the purposes for which we
originally request edit. For example, we will use the information you give us to process your
requests and transactions, to provide you with additional information about products and
services, or to evaluate your financial needs. To do so, we may share personal information with
an agent or affiliate.

We limit the collection and use of personal information to what is necessary to administer our
business and to deliver superior service to you. This may include advising you about our
products or services, those of our affiliates, and other opportunities that we believe may interest
you. To serve you better, we may combine information you give us on the Web or through other
channels.

When we share personal information with an agent or affiliate, we protect that personal
information with a strict confidentiality agreement. Companies that we hire to provide support
services or act as our agent must conform to our privacy standards.

Our corporate policies require that employee switch access to confidential customer information
may not use or disclose the information except for business use. All employees are required to
safeguard such information, as specified in their confidentiality agreements.

On occasions, we may assist a company that is not affiliated with us in providing or offering a
product or service to you. In such circumstances, marketing materials will include instructions
on how you can request not to receive those communications in the future. In all cases, your
personal information is protected by a strict confidentiality agreement. We do not allow any
non-affiliated company to retain your personal information longer than necessary to provide the
product, service, or information, unless you affirmatively grant us permission to do so.

We continue to evaluate our efforts to protect personal information and make every effort to
keep your personal information accurate and up to date. If you identify any error in your
personal information or need to make a change to that information, please contact us and we
will promptly update our records.

If you have any questions or concerns, please contact us by e-mail.

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